Division 1.2 REFERENCE DOCUMENTS
This SLA takes into account the information provided in the following reference documents. Applicable versions of the documents are published on CIRCABC or ITSM Web Portal.
Table 2
Reference Documents
| [RD.1.] | CCN Mail III User Guide for NAs (ITSM Web Portal) |
| [RD.2.] | CCN Intranet – Local Network Administrator Guide (ITSM Web Portal) |
| [RD.3.] | Statistics – Guidelines and instructions (ANNEX rev1) to SCAC No 560 |
| [RD.4.] | VAT e-Forms – Functional Specifications |
| [RD.5.] | VAT e-Forms – Technical Specifications |
| [RD.6.] | Recovery e-Forms – Functional Specifications |
| [RD.7.] | Recovery e-Forms – Technical Specifications |
| [RD.8.] | CCN/CSI General Security Policy (ITSM Web Portal) |
| [RD.9.] | CCN Gateway Management Procedures (ITSM Web Portal) |
| [RD.10.] | CCN/CSI Baseline Security Checklist (ITSM Web Portal) |